the quality lodge

Welcome to The Quality Lodge’s Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, and accept our cookie policy. We are committed to ensuring the privacy and security of your information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

1.1 Personal Information

When you use our website or services, we may collect personal information, including but not limited to:

• Name
• Surname
• Email

1.2 Automatically Collected Information

We may also automatically collect information about your visit, such as your IP address, browser type, and the pages you viewed. This information is used for analytics and to improve our website’s performance.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Providing Services

We use your personal information to respond to your inquiries, provide requested services, and improve our customer service.

2.2 Website Improvement

Collected data is utilized to enhance the functionality and user experience of our website, ensuring it meets your needs.

3. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Cookies and Tracking Technologies

When you visit our website, you will be presented with a cookie consent banner. By clicking “Accept” or continuing to use our website, you consent to the use of cookies as described in this policy.

5.1 Cookie Preferences

You have the option to manage your cookie preferences. You can modify your choices by accessing the cookie settings through the provided link in the cookie banner or through your browser settings.

5.2 Tracking and Analytics

Upon accepting our cookie policy, we may use tracking tools, including but not limited to Facebook Pixel and Google Tag Manager, to collect and analyze information about your interactions with our website.

5.3 Opting Out

If you wish to opt-out of specific tracking activities, you can adjust your preferences through the cookie settings or follow the instructions provided by the respective third-party services (e.g., Facebook and Google). Please note that opting out may impact your experience on our website.

6. Your Rights

You have the right to access, correct, and delete your personal information. If you have any requests or concerns regarding your data, please contact us at [your contact email].

7. Tracking and Remarketing

7.1 Facebook Pixel

We use Facebook Pixel to track the effectiveness of our advertising on Facebook. The data collected includes:

• Pages viewed
• Actions taken on the website
• Interaction with Facebook ads

7.2 Google Tag Manager

Google Tag Manager helps manage and deploy various tags on our website, including analytics and marketing tags. The data collected may include:

• User interactions on the website
• Information about the user’s device and browser

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our data processing practices. The continued use of our website and services after any changes to this policy signifies your acceptance of these changes. Please review this page periodically for the latest information. Note that this Privacy Policy might be subject to change without notice.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at marketing@quality-lodge.com.